terms and conditions

Effective Date: [5/08/2024]

Welcome to Dey Essentials (https://deysessentials.com). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our website.

These Terms & Conditions apply to all visitors, users, and others who access or use the site.

1. Use of the Website

By using our website, you agree to comply with all applicable laws and regulations. You must not:

1. Use the site for any unlawful purpose or in violation of any local, state, national, or international law.
2. Attempt to interfere with the proper working of the website or take actions that could disrupt its performance.
3. Use the website to transmit any harmful, illegal, or offensive content.

2. Products and Services

We reserve the right to modify, discontinue, or remove any products or services available on our website at any time without notice. We do our best to ensure the accuracy of product descriptions, but errors may occur. If an error is discovered in a product description, we reserve the right to correct it or cancel the order.

3. Pricing and Payment

1. Pricing: All prices are listed in USD and may be subject to change without prior notice. Sales tax is applicable depending on your location.
2. Payment Methods: We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for wholesale orders.
3. Order Confirmation: After placing an order, you will receive an email confirming your order details. This is not an acceptance of your order, and we reserve the right to cancel or refuse any order at our discretion.

4. Shipping and Delivery

1. Shipping: We offer different shipping methods, including standard and expedited options. The shipping cost will be calculated at checkout.
2. Delivery Time: Delivery times vary depending on the shipping method selected and your location. Domestic orders typically arrive within 5-7 business days, while international orders may take 10-15 business days.
3. Order Tracking: Once your order has been dispatched, you will receive a tracking number to monitor the status of your shipment.

5. Returns and Exchanges

1. Return Policy: We accept returns for most products within 30 days of purchase. The items must be unused and in their original condition.
2. Non-returnable Items: Certain items, such as custom or personalized products, may not be eligible for returns. Please refer to our Return Policy page for detailed information.
3. Exchanges: If you would like to exchange an item, please contact our customer service team at support@deysessentials.com to initiate the process.

6. Account Creation

To make purchases or use certain features of our website, you may be required to create an account. You agree to provide accurate and up-to-date information when creating an account, and you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately if you believe there has been unauthorized access to your account.

7. Intellectual Property

All content on our website, including text, images, logos, graphics, videos, and product designs, is the property of Dey Essentials and is protected by copyright laws. You may not use, copy, or distribute any content from our website without prior written permission from us.

8. Limitation of Liability

Dey Essentials is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. In no event shall our liability exceed the amount paid for the product or service in question.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the state of Florida, United States. Any legal action related to these terms will be handled in the courts located within Miami-Dade County, Florida.

10. Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time. When we make changes, we will update the “Effective Date” at the top of this page. You are encouraged to review this page periodically to stay informed about any changes.

11. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: support@deysessentials.com
Phone: +1 (703) 499-7865
Address: 16803 Brandy Moor Loop Woodbridge VA 22191