privacy policy

Effective Date: [5/08/2024]

At Dey Essentials (https://deysessentials.com), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make purchases, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information when you interact with our website:

a. Personal Information
This includes any information you provide to us when you:

1. Create an account
2. Place an order
3. Sign up for our newsletter
4. Contact customer support

The personal information we may collect includes:

1. Full name
2. Email address
3. Shipping and billing address
4. Phone number
5. Payment information (such as credit card details)

b. Non-Personal Information
We also collect non-personal information automatically when you visit our site, including:

1. IP address
2. Browser type and version
3. Pages viewed on our website
4. Time and date of visits
5. Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To Process Orders: We use your personal and payment information to process and complete your orders, including shipping and billing.
2. To Improve Our Services: We may use non-personal data to analyze and improve our website and services.
3. To Send Marketing Communications: With your consent, we may send promotional emails or updates about new products, services, and special offers. You can opt-out of these communications at any time.
4. To Provide Customer Support: Your information helps us respond to your customer service requests and support needs.
5. To Comply with Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information. This includes encryption of sensitive data during transactions and the implementation of security protocols to protect against unauthorized access.

While we strive to protect your personal data, no online data transmission is completely secure. We cannot guarantee the absolute security of your data, but we are committed to safeguarding it to the best of our ability.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:

1. Service Providers: We may share your information with trusted third-party service providers who help us run our website, process payments, and fulfill orders (e.g., shipping companies, payment processors).
2. Legal Compliance: We may disclose your information to comply with the law or legal requests, such as a subpoena, or to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track your activity on our site.

You can control the use of cookies through your browser settings. However, disabling cookies may affect some features of the website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

1. Access and Correction: You may request access to the personal data we have about you and ask for corrections if needed.
2. Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
3. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email or by contacting us directly.
4. Do Not Track: You can enable Do Not Track in your browser settings to prevent tracking by third-party services, although some features of our website may not function properly.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect or store personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@deysessentials.com
Phone: +1 (703) 499-7865
Address: 16803 Brandy Moor Loop Woodbridge VA 22191