SHIPPING
- We process orders within 1–2 business days. Standard shipping usually takes 5–7 business days, while express shipping delivers in 2–3 business days.
- Currently, we ship only within the United States. We are working on expanding our delivery network internationally very soon!
- Once your order is shipped, you will receive a tracking number via email. You can track your order through the link provided or visit your account dashboard at deysessentials.com.
- If your package hasn’t arrived within the expected timeframe, please contact our support team at support@deysessentials.com or call +1 (703) 499-7865 for quick assistance.
- Shipping costs are calculated at checkout based on your order total and shipping address. We also offer free shipping on orders over a certain amount (check the latest offer at checkout).
PRODUCT
- Yes! At DeysEssentials, we guarantee 100% authentic and high-quality products sourced from trusted suppliers.
- Each product page features a detailed size chart to help you find your perfect fit. If you need further assistance, feel free to contact us.
- If a product is out of stock, you can sign up for restock notifications on the product page or contact us for availability updates.
- Some electronics and gadgets come with a manufacturer’s warranty. Warranty details are mentioned on the product page if applicable.
- Orders can be canceled or modified within 2 hours of placing them. Please contact us immediately at support@deysessentials.com or call +1 (703) 499-7865
PAYMENT
- We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Cash on Delivery for selected orders.
- Yes, your security is our top priority. All transactions at DeysEssentials.com are protected with SSL encryption to ensure your data stays safe.
- Currently, we do not offer installment payments. However, we are working to add flexible payment options soon!
- Payments may fail due to incorrect card details, expired cards, or issues with the bank. If you experience payment issues, please retry or contact your bank.
- Yes! A detailed order receipt will be sent to your registered email immediately after successful payment confirmation.
WHOLESALE
- The minimum order quantity varies by product. For most products, the MOQ starts at [X] units. Please contact us directly at support@deysessentials.com for specific MOQ details based on the product you’re interested in.
- Yes, we offer attractive discounts for bulk purchases. The discount rate depends on the order quantity and product type. For a personalized quote, please reach out to us at support@deysessentials.com.
- Yes, we welcome orders from retailers, distributors, and businesses. If you’re interested in placing a wholesale order, please contact us at support@deysessentials.com for more information and pricing.